Client Onboarding Specialist in Zento Talent Solutions SAC

Company: Zento Talent Solutions SAC — a Peru-based people-first firm that connects local talent with opportunities around the world. Our client is looking for a Client Onboarding Specialist that will play a pivotal role in ensuring smooth software adoption for diverse clients, contributing to higher retention, satisfaction, and successful go-lives. This position sits within a collaborative, cross-functional environment and supports the growth of our onboarding services across multiple time zones.

Language: Native or near-native English proficiency.

Education: Bachelor’s degree in Computer Science, Systems Engineering, or a related field (or equivalent experience).

Knowledge and Skills: Strong knowledge of databases and application software; excellent ability to translate technical concepts into clear, actionable guidance; strong communication and interpersonal skills; adept at simplifying complex processes; analytical mindset with good problem-solving capabilities.

Experience: Minimum of 2 years in a similar onboarding, customer success, or training role; experience collaborating with cross-functional teams; proficient in project management and juggling multiple tasks concurrently.

Capabilities: Proactive, detail-oriented, customer-centric, and able to work across different time zones if required.