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OpenLoop

Customer Marketing Activation Manager in OpenLoop

FULL_TIME

Lima
This job is performed partly from home and partly at the office in: Lima
(Hybrid) | Semi Senior | Full time | Digital Marketing

2 applications
Replies between 12 and 26 days
Last checked today
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ⓘ Requires applying in English

OpenLoop is looking for a Customer Marketing Activation Manager to join our team in Lima, Peru. This role will be a member of the Marketing Team.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Apply at getonbrd.com without intermediaries.

Job functions

  • Lead “activation” efforts for our customers to educate their employees or customers on our offerings and drive adoption.
  • Examples of activation efforts include email nurturing programs, SMS campaigns, printed collateral, Meta ads, and arranging virtual lunch and learns.
  • Attend customer feedback meetings, to listen to their goals, challenges, and ideate ways we can help them grow.
  • Use customer data and feedback, towards producing effective strategies that provide a personalized customer experience.
  • Be prepared to provide a diverse “arsenal” of brand activation ideas and activities that aim to engage potential customers in meaningful, memorable ways, (i.e. live events, digital interactions, or direct mail / print, onsite activations, influencer partnerships, etc.).
  • Project manage the entire execution of customer activation programs and be accountable for guiding internal teams and external agencies to hit deadlines.
  • Execute experiments (we move fast!) with beta customers, dive deep into the analytics, and scale successes quickly.
  • Other duties as assigned.

Qualifications and requirements

  • 3+ years of customer marketing or demand generation marketing experience (D2C experience a plus).
  • A data driven marketing guru, understanding key metrics such as CAC, LTV, payback periods and what levers drive these
  • Experienced in owning complex, collaborative projects.
  • Present with exceptional English communication skills, confident in being one of the “faces of the brand” to customers.
  • Eager to drive and contribute to strategic projects for the company in our rapid stage of growth.
  • Possess a strong ability to articulate thoughts and feedback clearly across levels.
  • Fantastic organizational skills with a strong sense of urgency and accountability.
  • You are strong in the areas of follow through and goal delivery, working with key customers, being accountable to what we say we’re going to do and when we’re going to do it. You create trust with these skills
  • Ability to work independently and be comfortable “creating the path” rather than walking it.
  • Fluency in English (C1) and excellent written and verbal communication skills.

Desirable skills

  • Experience working in a startup or fast-growing organization
  • Experience with high volume, transactional D2C companies
  • Knowledge of the healthcare industry and related marketing strategies.

Conditions

  • Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
  • Monday - Friday workdays, full time (9 am - 6 pm).
  • Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
  • EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
  • Oncology insurance covered 100% with RIMAC
  • AFP retirement plan—to help you save for the future.
  • We’ll assign a computer in the office so you can have the best tools to do your job.
  • You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)

GETONBRD Job ID: 55433

Remote work policy

Hybrid

This job is performed partly from home and partly at the office in Lima (Peru).

Apply now

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About OpenLoop

Servicing all 42,000 zip codes nationwide, OpenLoop accelerates the delivery of patient care by matching our trusted community of certified clinicians and insurance partners with innovators in the digital health space. — OpenLoop's full profile

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