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OpenLoop

Senior Site Reliability Engineer in OpenLoop

FULL_TIME

Lima
This job is performed partly from home and partly at the office in: Lima
(Hybrid) | Senior | Full time | SysAdmin / DevOps / QA

1 applications
Replies between 13 and 27 days
Last checked yesterday
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ⓘ Requires applying in English

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

This job offer is available on Get on Board.

About the Role

  • Cross-Functional Collaboration
    • Partner with engineering teams to improve system reliability and deployment practices
    • Engage with teams on SRE guidelines and best practices about automation and infrastructure
    • Work with security teams to implement secure, compliant infrastructure
  • Operational Excellence
    • Ensure 24/7 system availability and rapid incident response
    • Implement and maintain disaster recovery and business continuity plans
    • Lead efforts to increase automation, observability and monitoring
    • Skilled at performance tuning — identifying bottlenecks at infra, app, and network layers.
  • Security
    • Understanding of cloud security principles (least privilege, network segmentation, encryption at rest/in transit).
    • Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR, HIPAA) and how SRE supports them.
  • Cultural
    • Advocate for blameless culture and continuous improvement.
    • Collaborate closely with product and engineering to make reliability a shared responsibility.

Requirements

  • 4+ years of experience in infrastructure, DevOps, or Site Reliability Engineering
  • Proven track record implementing large-scale, distributed systems
  • Strong background in AWS, particularly with serverless architecture and container orchestration
  • Solid understanding of observability, incident management, and system resilience best practices.
  • Strong proficiency in at least one programming language (Typescript, Python, Go, etc.).
  • Knowlegde of Linux/Unix systems and networking
  • Experience with Infrastructure as Code (AWS CDK, Cloudformation)
  • Proficiency with monitoring and observability tools (Prometheus, Grafana, ELK, etc.)
  • Knowledge of CI/CD pipelines and deployment automation (Github Actions, Jenkins, etc)
  • Understanding of database systems and performance optimization
  • English (C1/C2) fluency
  • Ability to translate technical concepts to non-technical audiences
  • Experience with agile methodologies and project management

Nice to have

Previous experience as a Fullstack Developer is a plus

Our Benefits

  • Formal employment (“Planilla”) under a Peruvian entity — all legal benefits in soles (CTS, Gratificaciones, etc.).
  • Full-time schedule: Monday–Friday, 9am–6pm.
  • Unlimited vacation days 🏖️ — yes, we mean it!
  • EPS healthcare (Rimac) covered 100%.
  • Oncology insurance (Rimac) covered 100%.
  • AFP retirement plan.
  • Coworking access in Miraflores, Lima — with free beverages, talks, bicycle parking, and amazing city views.
  • Company laptop and tools provided.

GETONBRD Job ID: 57370

Life insurance OpenLoop pays or copays life insurance for employees.
Partially remote You can work from your home some days a week.
Bicycle parking You can park your bicycle for free inside the premises.
Health coverage OpenLoop pays or copays health insurance for employees.
Retirement plan OpenLoop pays or matches payment for plans such as 401(k) and others.
Free car parking You can park your car for free at the premises.
Computer provided OpenLoop provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal OpenLoop gives you paid vacations over the legal minimum.
Beverages and snacks OpenLoop offers beverages and snacks for free consumption.

Remote work policy

Hybrid

This job is performed partly from home and partly at the office in Lima (Peru).

Apply now

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Python Go DevOps Continuous Integration Virtualization Project Manager Amazon Web Services Golang Jenkins Cloud Computing TypeScript English SRE Back-end CI/CD Cloud Infrastructure as Code Cloud Formation Prometheus Project Management AWS Infrastructure Networking Serverless Agile Methodologies GitHub Actions CDK Performance Optimization Grafana Observability Database Site Reliability Engineering Distributed Systems SOLID Elastic Stack Deployment Automation Linux/Unix Container Orchestration Engineering Best Practices Resiliency Incident Investigation Incident Management ELK CI/CD Pipelines Serverless Architecture Database Systems Programming Language Resilience Systems Monitoring and Observability Programming (Typescript, Python, Go)
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About OpenLoop

Servicing all 42,000 zip codes nationwide, OpenLoop accelerates the delivery of patient care by matching our trusted community of certified clinicians and insurance partners with innovators in the digital health space. — OpenLoop's full profile

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ⓘ Requires applying in English
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