Lilo Marketplace

Business Operations Associate in Lilo Marketplace

Closed job - No longer receiving applicants

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Are you a detail-oriented jack-of-all-trades? Do you want to experience working for a Silicon Valley startup? If you're ready to join our team in our Santiago, Chile office, we have an exciting opportunity for you!
At Lilo we're building an AI-powered procurement platform for hotels. Through cutting-edge data science and sophisticated AI models we are helping hoteliers streamline their operations, boost profits, and free up time for what really matters: their guests.
Be part of a NY-based company – backed by Silicon Valley investors – and jumpstart your career working directly with the founders: Stanford alumni, and seasoned entrepreneurs.
You should join us if you're hungry to learn how Silicon Valley startups thrive, you like to ship quickly and often, love to solve challenging problems, and like working in small teams.

Job functions

  • Process Improvement: Analyze existing business processes to identify inefficiencies and areas for improvement. Implement solutions to streamline operations and increase productivity.
  • Data Analysis: Collect and analyze operational data to inform strategic decisions. Use data to identify trends, forecast needs, and measure the impact of changes.
  • Project Management: Lead and coordinate projects aimed at improving operational systems, processes, and best practices. Ensure timely and successful execution of projects.
  • Stakeholder Collaboration: Work closely with other teams to understand their needs and challenges. Facilitate communication and collaboration across the organization.
  • Vendor Management: Manage relationships with vendors and service providers. Negotiate contracts and ensure the delivery of high-quality services.
  • Order Management: Fulfill orders to customers ensuring timely delivery and best service levels.
  • Reporting: Prepare regular reports on the status of operations, highlighting successes and areas for improvement.
Back of the office work: Run payroll, help executives prepare for meetings, fulfill operational tasks and manage the schedules of the CEO and COO.

Qualifications and requirements

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Written and oral English language, C1 or above
  • 1-3 years of experience in operations, preferably in a similar role.
  • Strong analytical and problem-solving skills.
  • Proficient in data analysis tools and software (e.g., Excel, SQL).
  • Excellent project management and organizational skills.
  • Strong communication and interpersonal abilities.


  • Contractor for a US Entity
  • Hybrid work: minimum of 3 days in-office (Las Condes)
  • Unlimited time-off (yes, you read that right, unlimited!)

Accessible An infrastructure adequate for people with special mobility needs.
Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Partially remote You can work from your home some days a week.
Informal dress code No dress code is enforced.
Recreational areas Space for games or sports.
Vacation over legal Lilo Marketplace gives you paid vacations over the legal minimum.

Remote work policy


This job takes place some days from home and others at the office in Santiago (Chile).

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