Help & Support - Unlocks

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Unlocks

What happens once my subscription plan has expired?

How can I add jobs to my subscription plan?

Why can't I refresh the date of my job?

Why can't I Boost my job?

Can I use my subscription to unlock an existing job?

What happens if I duplicate a job?

Do you have monthly subscription plans?

Why should I choose a subscription plan?

What happens when I cancel the automatic renewal of a subscription?

What is an unlock or purchase a publication?

Can I reopen a closed process?

Can I modify the URL of my ad?

What is Boost?

Can I have access to the information of the candidates for free?

What happens when a selection process is closed?

What is the difference between duplicate and re-opening a process?

What are the benefits of subscription plans?

I need a refund on my purchase. How do I do that?