Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How many users can I have in my company account?

Is it necessary to create a company account for each country?

What happens if I pay a Boost or unlock and the ad is not successful?

What are the benefits of subscription plans?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?

What is Talent Database?

What is Boost?

What are the advantages of using the Get on Board careers page?

What is the difference between closing and unpublishing a process?

How can I apply for technology jobs on Get on Board?

If I'm a recruiting or outsourcing company, should I identify my client's company?

Are jobs posted automatically, or do they go through a review process?

What happens when a selection process is closed?

How long does it take for a job to be published once it is submitted for review?

What's the difference between buying a Boost and buying an unlock?

Do I have to pay to post jobs on Get on Board?

What is an unlock or purchase a publication?

How are Talent Database search results organized?

Do subscriptions renew automatically or do I have to pay again manually?

How long does it take to inform me if I was selected in a process I applied for?

How is the apportionment calculated for switching to a larger plan?

How can I invite or add a user to my company on Get on Board?

Why was my job ad rejected?

What is the difference between duplicate and re-opening a process?

What's an ATS software?