Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies

What are criteria weights in scorecards?

Do you have monthly subscription plans?

How do I assign scorecards to a job ad?

How are scorecards made?

What are scorecards?

What if I buy a plan and then want to upgrade?

Where can I access my invoices or proof of purchase?

When I create a selection process, how much detail should I include in the job description?

What happens if my card payment is rejected when my subscription is renewed?

Can I interrupt a subscription before the end of the period?

What happens when I cancel the automatic renewal of a subscription?

When do benefits become effective after switching to a larger plan?

Are there special plans on Get On Board for non-profits?

Why is it so important to contact the professionals directly on Get on Board?

What kind of jobs can I post on Get on Board?

Why should I choose a subscription plan?

What does it mean to refresh the date of my jobs?

How many times can I update the date of an ad if I acquire Boost?

If I'm a recruiting or outsourcing company, should I identify my client's company?

Can I publish a job ad confidentially?

How are Talent Database search results organized?

Can I directly access to the contact data in the Talent Database?

Can I have access to the information of the candidates for free?

How does the Get on Board matching algorithm work to find tech talent?

How long does it take for a job to be published once it is submitted for review?

What's the difference between buying a Boost and buying an unlock?

What happens if I don't check my job ad after I post it?

Do I have to pay to post jobs on Get on Board?

I need a refund on my purchase. How do I do that?

What is an unlock or unlocking a job?

What is the difference between user roles in a company account?

Terms and conditions for posting free remote jobs

What payment methods can I use in Get on Board?

Are jobs posted automatically, or do they go through a review process?

How can I send messages to all applicants at once?

How many users can I have in my company account?

Can I delete my company account?

How can I improve my careers page?

What are the advantages of using the Get on Board careers page?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?