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Help & Support - Companies

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
  1. Help & Support
  2. Companies
Companies

How can I reply to applicants' messages from my email?

How do I know when and by whom each job was posted?

Why do I have to specify the gross salary in my job?

How to create and apply assessment scorecards in a recruitment process

What are the suggestions that appear on my process (kanban) board?

Which remote modality can I select for my job?

How to improve your jobs' positioning

How to use the process board (Kanban) effectively?

What kind of reports can I find in Get on Board?

How do I know if I should check the 'I am recruiting on behalf of another company' option when creating my job?

How to create and add screening questions to your job

What do I do if I get an error in the platform?

How can I pin messages from applicants?

What is 'quick apply' and how can I activate it?

What security conditions must my new password meet?

How can I download or export my job information to Excel (CSV)?

How can I post a confidential job?

How can I test Get on Board's API before purchasing a plan?

How can I change the company name in my Get on Board account URL?

How to share an application with a public link

How to speed up your recruitment process

How does the import via email work?

What if the manual import pdf autofill has errors?

How can I import applicants to my process?

How long does it take for applicants imported via email to appear in my funnel?

How can I recover a process that I deleted by mistake?

How can I delete or remove a member from my company account?

How can I change or modify the category of my job?

What happens once my subscription plan has expired?

How can I filter applicants in my job?

How to embed videos in your job ad descriptions

What happens if I edit an ad, does it go back to moderation?

How can I define the seniority of the professional I wish to hire?

What is two-factor authentication (2FA) and why should I enable it?

How do I enable two-factor authentication (2FA) on my account?

How do I cancel an automatic subscription?

How can I add jobs to my subscription plan?

What are Get on Board's Webhooks useful for?

How can I log in as a member to my company's account?

Where can I check the renewal date of my subscription plan?